QUALITY ASSURANCE

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- Flormar Quality Assurance Department who meets ISO 9001 Standards applies a very high quality control in every step of the production and trough testing of the products in modern laboratories.
-Quality control is done by organizations such as BVQI; inner and outer inspections by export clients.
- Quality and assurance always comes first. Every single step of the production, purchase of the raw materials and packaging are constantly inspected.
-Flormar quality standards are applied in a 15.000 m2 closed area and our products that have very large range are produced by applying high quality production and laboratory applications.
-Quality is the main parameter in customer satisfaction for us and quality approaches starts from our customers, all the way to the suppliers.
-Our main goal is to handling the control of the quality and assurance system by ourselves due to our respect towards customers.
-In our way of working the Quality Assurance System plays a great role, our parameters are:

-well equipped Quality Control and Ar&Ge Laboratories.
-using modern production machines.
-opportunity to work with a specialized team with qualified employees,
-Good documentation system.
-creating and producing cosmetics products with a leading and innovating approach
-meeting customer expectations.
-Effective logistic services.
-Following legal rules and regulations while developing and creating products.
-Applying high standard quality control and hygiene in every step of the production process.
-Responding to questions that can be asked about product assurance, tolerance and quality control.
-Delivering all consumer opinions and complaints to the Marketing Department.

OUR QUALITY POLICIES

-assuring sustainable high quality, trustable products and achieving maximum consumer satisfaction
-Obeying Quality Management and legal rules and regulations, constantly increasing system efficiency.
-meeting our responsibilities towards our customers, employees, suppliers, partners and society while using resources.
-achieving employee contribution to efficiency by training and increasing their abilities.
-Choosing and training suppliers by their performances in the frame of quality management.
-administering all activities with social responsibility and environmental awareness.

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